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ConnectWise ScreenConnect
Comprehensive Remote Support Solution
4.9
ConnectWise ScreenConnect Overview
ConnectWise ScreenConnect is a subscription-based remote support, access, and meeting solution designed for IT professionals. It allows users to remotely control, view, and manage computers and servers from any location, facilitating efficient problem-solving and system management. The software includes essential features such as file transfer, session recording, and real-time chat, making it a robust tool for both support and collaboration. Additionally, it supports cross-platform compatibility, enabling seamless access to Windows, Mac, and Linux devices.
The application is ideal for various use cases, including IT support, remote work, system management, and online training. It provides technicians with the ability to connect to unattended devices for maintenance and updates, conduct online meetings, and share screens for presentations. With its customizable control panel and strong security measures, ConnectWise ScreenConnect offers a secure and tailored experience for businesses aiming to enhance their remote operations.
Information
ConnectWise ScreenConnect Integrations 5 Integrations
ConnectWise ScreenConnect Media Program screenshots
Features
ConnectWise ScreenConnect
- 4.9
- Subscription
Comprehensive Remote Support Solution
Visit Website
Features
- Alerts
- Escalation
- Knowledge Base
- Live Chat
- Performance Metrics
- Queue Management
- Self Service Portal
- Alerts
- Escalation
- Community Forums
- Customizable Branding
- Document Storage
- Email Integration
- IT Asset Management
- Interaction Tracking
- Knowledge Base
- Known Issue Management
- Live Chat
- Multi-Channel Communication
- Multiple Brands
- Products
- Network Monitoring
- Real-time Chat
- Self Service Portal
- Service Level Agreement (SLA) Management
- Billing & Invoicing
- Dashboard
- Help Desk
- Issue Management
- Live Chat
- Patch Management
- Remote Access
- Remote Systems Monitoring
- Scheduling
- Attendee Management
- Board Meetings
- Committee Meetings
- Internal Meetings
- Invitation Management
- Legislative Meetings
- Post-Meeting Tools
- Chat
- File Transfer
- Mobile Device Access
- Multi Monitor Support
- Record Remote Sessions
- Remote Print
- Diagnostic Tools
- File Transfer
- Real-time Chat
- Remote Control
- Screen Sharing
- Session Recording
- Session Transfer
- Surveys & Feedback
- Collaboration
- Meeting Management
- Remote Access
- Remote Support
- Video Chat
- Web Conferencing
- Mobile Access
- Presentation Streaming
- Presentation Tools
- Private Chat
- Real-Time Chat
- Record & Playback Ability
- Screen Sharing
- Two-Way Audio & Video
- Video Conferencing
- Mobile Access
- Presentation Streaming
- Presentation Tools
- Private Chat
- Real-Time Chat
- Record & Playback Ability
- Screen Sharing
- Two-Way Audio & Video
- Video Conferencing
Alternatives
ConnectWise ScreenConnect Competitors Comparisons
 |  |  |  |
|---|---|---|---|
HelpWire | dinWorkspace | EV Reach | LogMeIn Pro by GoTo |
Efficient Remote Support Solution with HelpWire | dinWorkspace: A Flexible Virtual Desktop Solution | Comprehensive Remote Support with EV Reach | Comprehensive Remote Access with LogMeIn Pro |
4.4 | 4 | 4.1 | 4.8 |
Subscription | Subscription | Subscription | Subscription |
| Visit Website | Visit Website | Visit Website | Visit Website |
